We questions ourselves frequently
There's no reason you shouldn't

Sometimes solving a problem raises more questions than it answers. Maybe we can help resolve that, as well.

We've gathered the following frequently asked questions (FAQ) to answer some of the questions you may have. If by chance, they don't, please use the feedback form to ask your question. Because, if enough people ask the same question, we'll add it to the list.

The frequently asked questions are broken up into the following topics:

  1. Feedback: How do I...?
    Questions about responding to review requests
  2. Reviews: How do I...?
    Questions about setting up and sending your own review requests
  3. What is the idea behind the Kumquat concept?

We want to hear from you. In fact, we’d love to hear from you. All the good, the bad, and the ugly. We get tired of complaining to one another. So, please, use our online form to send your feedback our way.

We strive to respond to all email inquiries within 48 hours whenever possible. Please note, responses to spam take slightly longer.